We care about your family’s health. We want you to get the assistance you and your children need. How can we help you?
Member Services (Medical & Behavioral Health)
|Behavioral Health Crisis Line||855.765.9696|
|Envolve Benefit Options (Vision)||855.279.9680|
|For Hearing Impaired (TTY)||800.855.2880|
|24 Hour Nurse Advice Line||855.880.7019|
*You can leave a voicemail if you call after hours and on the weekends. Someone will return your call.
Monday-Friday 8:00 am to 5:00 pm
Health Equity: (Health Savings Account Vendor)
Upon clicking this link you will be leaving the Sendero website and going to our partner,
HealthEquity’s site to where you can learn more about Health Savings Accounts and enroll
if you choose. Please note that your personal information will not be collected by or shared with Sendero Health.
24 hours a day, 7 days a week
Click here to get a Complaint form.
Click here to get an Authorization to Disclose PHI form for 2019.
Click here for a 2019 Medical Claim Form. This form should be used by Members needing to submit a medical claim to IdealCare.
Please be advised that the medical claim form must be received within 95 days from date of service.